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Our policies and procedures

Privacy Policy

Effective Date: 01/03/2026

At JanakUROCare, protecting your personal and medical information is important. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you interact with our website.

Information We Collect

Personal Information

  • Name, email address, phone number, and address
  • Medical history and treatment details (only when voluntarily provided)
  • Appointment and inquiry information

Automated Data

  • IP address
  • Browser and device information
  • Pages visited and interaction data

How We Use Your Information

  • Provide and manage appointments and services
  • Respond to inquiries and provide support
  • Process insurance and billing where applicable
  • Improve and personalize our website and services
  • Send notices or healthcare reminders
  • Comply with legal and regulatory obligations

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and improve functionality. You may control cookie preferences through your browser settings.

Disclosure of Information

  • Trusted service providers who assist with website operation
  • Healthcare partners for treatment coordination
  • Legal or regulatory authorities when required by law

We do not sell or trade your personal information.

Data Security

We implement reasonable safeguards to protect your information from unauthorized access or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including legal compliance, accounting, or dispute resolution.

Your Rights

  • Access and review personal data we hold
  • Correct or update inaccurate information
  • Request deletion of data (subject to legal requirements)
  • Opt-out of marketing communications

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors without appropriate consent.

Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted on this page along with a revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: